{"id":6400,"date":"2023-06-16T14:24:53","date_gmt":"2023-06-16T12:24:53","guid":{"rendered":"https:\/\/maelissfont.com\/?page_id=6400"},"modified":"2023-07-11T15:15:35","modified_gmt":"2023-07-11T13:15:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/maelissfont.com\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6400\" class=\"elementor elementor-6400\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6200786 e-flex e-con-boxed e-con e-parent\" data-id=\"6200786\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-059840f elementor-widget elementor-widget-heading\" data-id=\"059840f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commande &amp; Livraison<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4bbc9a elementor-widget__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"e4bbc9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2391\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2391\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"37.8801\" height=\"37\" viewbox=\"0 0 37.8801 37\"><polygon points=\"37.3801 14 23.72 14 23.72 .5 23.72 0 23.22 0 14.66 0 14.16 0 14.16 .5 14.16 14 .5 14 0 14 0 14.5 0 22.5 0 23 .5 23 14.16 23 14.16 36.5 14.16 37 14.66 37 23.22 37 23.72 37 23.72 36.5 23.72 23 37.3801 23 37.8801 23 37.8801 22.5 37.8801 14.5 37.8801 14 37.3801 14\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What's the delivery timeline?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2391\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2391\"><p>Your order will be sent within 5 working days. Delivery delay may depend on your location and your country's services.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2392\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2392\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"37.8801\" height=\"37\" viewbox=\"0 0 37.8801 37\"><polygon points=\"37.3801 14 23.72 14 23.72 .5 23.72 0 23.22 0 14.66 0 14.16 0 14.16 .5 14.16 14 .5 14 0 14 0 14.5 0 22.5 0 23 .5 23 14.16 23 14.16 36.5 14.16 37 14.66 37 23.22 37 23.72 37 23.72 36.5 23.72 23 37.3801 23 37.8801 23 37.8801 22.5 37.8801 14.5 37.8801 14 37.3801 14\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I track my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2392\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2392\"><p>After your order has been sent you will receive a mail with the tracking number. Thanks to this number, you can track your package <a href=\"https:\/\/maelissfont.com\/en\/parcel-panel\/\">here<\/a> , or directly on the <a href=\"https:\/\/www.laposte.fr\/outils\/suivre-vos-envois\" target=\"_blank\" rel=\"noopener\">delivery service's website<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2393\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2393\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"37.8801\" height=\"37\" viewbox=\"0 0 37.8801 37\"><polygon points=\"37.3801 14 23.72 14 23.72 .5 23.72 0 23.22 0 14.66 0 14.16 0 14.16 .5 14.16 14 .5 14 0 14 0 14.5 0 22.5 0 23 .5 23 14.16 23 14.16 36.5 14.16 37 14.66 37 23.22 37 23.72 37 23.72 36.5 23.72 23 37.3801 23 37.8801 23 37.8801 22.5 37.8801 14.5 37.8801 14 37.3801 14\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I obtain an invoice?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2393\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2393\"><p>Shoot me a mail at <a href=\"mailto:contact@maelissfont.com\">contact@maelissfont.com<\/a> with your order's number. I will generate an invoice for you soon after.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2394\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2394\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"37.8801\" height=\"37\" viewbox=\"0 0 37.8801 37\"><polygon points=\"37.3801 14 23.72 14 23.72 .5 23.72 0 23.22 0 14.66 0 14.16 0 14.16 .5 14.16 14 .5 14 0 14 0 14.5 0 22.5 0 23 .5 23 14.16 23 14.16 36.5 14.16 37 14.66 37 23.22 37 23.72 37 23.72 36.5 23.72 23 37.3801 23 37.8801 23 37.8801 22.5 37.8801 14.5 37.8801 14 37.3801 14\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I have an issue with my order, what to do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2394\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2394\"><p>Contact me at the following e-mail adress with the detail of the problem and with pictures if possible so that we can come up with a solution together: <a href=\"mailto:contact@maelissfont.com\">contact@maelissfont.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66495d7 e-flex e-con-boxed e-con e-parent\" data-id=\"66495d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57af6ad elementor-widget elementor-widget-heading\" data-id=\"57af6ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba9eb11 elementor-widget__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"ba9eb11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1951\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1951\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"37.8801\" height=\"37\" viewbox=\"0 0 37.8801 37\"><polygon points=\"37.3801 14 23.72 14 23.72 .5 23.72 0 23.22 0 14.66 0 14.16 0 14.16 .5 14.16 14 .5 14 0 14 0 14.5 0 22.5 0 23 .5 23 14.16 23 14.16 36.5 14.16 37 14.66 37 23.22 37 23.72 37 23.72 36.5 23.72 23 37.3801 23 37.8801 23 37.8801 22.5 37.8801 14.5 37.8801 14 37.3801 14\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How are the products made?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1951\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1951\"><p>All the products available on the shop are designed and illustrated by myself.<\/p><p>I have a small workshop where I can create my own art prints. For the products I cannot manufacture myself (books, riso prints...), I collaborate with qualified professionals.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1952\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1952\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"37.8801\" height=\"37\" viewbox=\"0 0 37.8801 37\"><polygon points=\"37.3801 14 23.72 14 23.72 .5 23.72 0 23.22 0 14.66 0 14.16 0 14.16 .5 14.16 14 .5 14 0 14 0 14.5 0 22.5 0 23 .5 23 14.16 23 14.16 36.5 14.16 37 14.66 37 23.22 37 23.72 37 23.72 36.5 23.72 23 37.3801 23 37.8801 23 37.8801 22.5 37.8801 14.5 37.8801 14 37.3801 14\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I want to become a resellet, is it possible?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1952\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1952\"><p>If you're a shop, a concept-store, or a library, and you want to become a reseller, send me a mail at <a href=\"mailto:contact@maelissfont.com\">contact@maelissfont.com<\/a> so that we can discuss the conditions together!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Commande &#038; Livraison Quels sont les d\u00e9lais de livraison ? Vos commandes sont exp\u00e9di\u00e9es sous 5 jours ouvr\u00e9es. Les d\u00e9lais de livraisons varient selon le mode de livraison choisi. Comment suivre ma commande ? Apr\u00e8s l\u2019exp\u00e9dition de votre commande, vous recevrez un mail de confirmation avec un num\u00e9ro de suivi. A l\u2019aide de ce num\u00e9ro, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6400","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/pages\/6400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/comments?post=6400"}],"version-history":[{"count":16,"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/pages\/6400\/revisions"}],"predecessor-version":[{"id":7237,"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/pages\/6400\/revisions\/7237"}],"wp:attachment":[{"href":"https:\/\/maelissfont.com\/en\/wp-json\/wp\/v2\/media?parent=6400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}