- Orders are shipped within 5 working days
Please read the terms and conditions below before making a purchase through this website.
The order of products present on the website www.maelissfont.com is conditioned by the acceptance of these conditions by the buyer. Agreeing to these conditions is legally binding.
The conditions listed here express all the terms binding both party. The buyer must accept them in their entirety.
Les présentes conditions générales de vente s’appliquent à l’exclusion de toutes autres conditions, et notamment celles applicables pour les ventes en magasin ou au moyen d’autres circuits de distribution et de commercialisation. Elles sont accessibles sur le site internet www.maelissfont.com They take precedence over any other terms and contradicting documents.
The seller and the buyer agree that the conditions listed there dictate their relationship. The seller reserves the right to change these conditions. They will then be applicable at the time they're updated.
If a condition was found missing, French law regarding sales and services will be the reference.
These conditions are valid until the 31/12/2024.
These terms and conditions determine the rights and obligations of all parties involved in the contect of the online sale of products from seller to buyer, on the website www.maelissfont.com, in accordance with rules which dictate online sales.
The buyer may order items online through the shop's catalogue and by filling a form, for any product with stock availability. If an item becomes unavailable, the buyer will be informed through e-mail.
For the order to be processed, the buyer will need to accept the terms and conditions. They will also need to indicate their address and choose the delivery method. At last, they will need to choose a payment method and confirm it.
The sale will be considered final when:
– après l’envoi à l’acheteur de la confirmation de l’acceptation de la commande par le vendeur par courrier électronique
– après encaissement par le vendeur de l’intégralité du prix ;
Every order results in acceptance of the price and the description of the products available. Any contest will happen in an exchange based on the following points.
In certain cases, such as an invalid payment, a mistake in the address or e-mail, or any other mistake from the buyer, the seller may reserve the right to block the order until its resolution.
Cancelling the order will result in a refund of the product, but the rest of the orders will remain final.
For any question relating to an order, the buyer can contact us at the following e-mail address: contact@maelissfont.com
The procurement of the bank card and the confirmation of the order will constitute evidence of the buyer's consent:
– payment of sums due under the purchase order,
– signature and express acceptance of all operations carried out.
In case of a fraudulent use of the bank card, the buyer is asked to contact us at the following address as soon as they notice it: contact@maelissfont.com
The digital registers, kept in the seller's computer systems under reasonable security conditions, are considered proof of communication, of orders and of payments between buyer and seller. Archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.
The products governed by these general conditions are those which appear on the seller's website and which are indicated as sold and dispatched by the seller. They are offered within the limits of available stocks.
The products are described and presented with the greatest possible accuracy. Likewise, the photographs of the products are as faithful as possible but cannot ensure a perfect similarity with the good offered, in particular with regard to the colors.
The seller reserves the right to modify the prices at any time. However, the price at the time of the order will prevail over any new change. Prices are in euros. They do not account for the delivery fee, invoiced in addition, and indicated before the validation of the order. Prices account for the VAT and any lawful change will be applied accordingly. International orders are exonarated from the TVA, and are at the charge of the buyer.
The payment must be finalized at the time of the order. At no time can the sums paid be considered as a deposit or down payment.
Any order comes with an obligation of payment, which means that placing the order involves payment by the buyer.
To pay for their order, the buyer can choose among all the payment methods, made available to them by the seller and listed on the seller's site. During the validation of the order form, the buyer guarantees the seller that they possess all necessary authorizations to use the method of payment of their choice. The seller reserves the right to suspend any order and any delivery in the event of refusal of authorization of payment by credit card from officially accredited bodies or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. The seller has implemented an order verification procedure intended to ensure that no one uses the bank details of another person without their knowledge.
As part of this verification, the buyer may be asked to send the seller by e-mail a copy of an identity document and proof of address. The order will then only be validated after receipt and verification by the seller of the documents sent.
Le paiement du prix s’effectue comptant à la commande. Les paiements effectués par l’acheteur ne seront considérés comme définitifs qu’après encaissement effectif des sommes dues, par le vendeur.
The shipping times will be those indicated below, within the limits of available stocks. In cases of force majeure or during periods of closure of the online store which will be clearly announced on the home page of the site, the shipping times may be affected. Shipping times begin from the date of registration of the order indicated on the order confirmation email.
For deliveries within Metropolitan France, the deadline is 5 to 9 days from the day following the registration of the order.
For deliveries on the territory of the European Union, the deadline is 10 to 20 working days from the day following the registration of the order.
For deliveries to international countries, the deadline is 15 to 25 working days from the day following the registration of the order.
En cas de non-respect de la date ou du délai de livraison convenu, l’acheteur devra, avant de résoudre le contrat, enjoindre au vendeur d’exécuter celui-ci dans un délai supplémentaire raisonnable. À défaut d’exécution à l’expiration de ce nouveau délai, l’acheteur pourra librement résoudre le contrat. L’acheteur devra accomplir ces formalités successives par lettre recommandée avec accusé de réception ou par un écrit sur un autre support durable.
Le contrat sera considéré comme résolu à la réception par le vendeur de la lettre ou de l’écrit l’informant de cette résolution, sauf si le professionnel s’est exécuté entre-temps. L’acheteur pourra cependant résoudre immédiatement le contrat, si les dates ou délais vu ci-dessus constituent pour lui une condition essentielle du contrat. Dans ce cas, lorsque le contrat est résolu, le vendeur est tenu de rembourser l’acheteur de la totalité des sommes versées, au plus tard dans les 14 jours suivant la date à laquelle le contrat a été dénoncé.
In case of unavailability of the product ordered, the buyer will be informed as soon as possible and will have the possibility of canceling their order. The buyer will then have the choice of requesting either a refund of the sums paid within 30 days of their payment at the latest, or a replacement for the product chosen.
Delivery refers to the transfer of the good to the customer. It can only happen after confirmation of payment by the seller's bank. The products ordered are delivered according to the following methods: Tracked letter and Tracked Colissimo for orders within Metropolitan France ; Letter, Tracked letter, International tracked colissimo and Delivengo package for other destinations.
Les produits sont livrés à l’adresse indiquée par l’acheteur sur le bon de commande, l’acheteur devra veiller à son exactitude. Tout colis renvoyé au vendeur à cause d’une adresse de livraison erronée ou incomplète sera réexpédié aux frais de l’acheteur. L’acheteur peut, à sa demande, obtenir l’envoi d’une facture à l’adresse de facturation et non à l’adresse de livraison, en validant l’option prévue à cet effet sur le bon de commande.
If the buyer is absent on the day of delivery, the delivery person will leave a notice in the mailbox, which will allow them to collect their package at a later time. If at the time of delivery, the original packaging is damaged, torn, open, the buyer must then check the condition of the items. If they have been damaged, the buyer must imperatively refuse the package and note a reservation on the delivery note (package refused because it was opened or damaged).
It is advised that the buyer indicate on the delivery note accompanied by their signature any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products, etc.).
Le transfert de propriété ne sera réalisé qu’après complet paiement du prix par l’acheteur, peu importe la date de livraison.
Delivery is deemed to have been made upon transfer of the products ordered by the seller to the buyer or through a third party designated by the latter.
Maëliss Font – 2 Chemin de Vernoyes – 15130 Sansac-de-Marmiesse – France guarantees the conformity of the goods, allowing the buyer to make a request under the legal guarantee of conformity provided by the articles L. 217-4 to L. 217-14 of the French Consumer Code or the guarantee of defects which can be found in the articles 1641 and following of the French Civil Code
In the event that this legal guarantee of conformity must be implemented, it must be kept in mind that:
– the buyer has a period of 2 years starting with the delivery of the goods to issue a request;
– the buyer can choose between having the good repaired or replaced, in accordance to the cost conditions provided by article L. 217-9 of the French consumer code;
– the buyer must provide proof of the existence of the lack of conformity of the good during the 24 months following the delivery of the good;
– the buyer can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the French civil code. In this case, he can choose between the resolution of the sale or a reduction of the price in accordance with article 1644 of the French civil code.
Any circumstance beyond the control of all parties preventing the execution under normal conditions of their obligations are considered as causes for exemption from their obligations and lead to their temporary suspension. The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their resolution.
All facts or circumstances external to the parties, unforeseaable, inevitable, beyond their control and which cannot be pretevented, despite reasonable effort will be considered emergencies. In addition to those usually retained by the jurisprudence of the French courts and tribunals, these cases will be considered emergencies: the blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.
The parties will come together to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued. If the emergency lasts longer than three months, these general conditions may be terminated by the injured party.
The content of the website (technical documents, drawings, photographs, etc.) remains the property of the seller. Buyers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.
Il est formellement interdit d’utiliser les travaux de Maëliss Font dans la base de données d’une Intelligence Artificelle (IA) visant à générer des images/illustrations. Toute violation de cet article constituera un acte de plagiarisme et exposera l’utilisateur à des poursuites judiciaires.
Les données nominatives fournies par l’acheteur sont nécessaires au traitement de sa commande et à l’établissement des factures. Elles peuvent être communiquées aux partenaires du vendeur chargés de l’exécution, du traitement, de la gestion et du paiement des commandes.
If one or more stipulations of these general conditions are held to be invalid or declared as such according to a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will retain their full force and scope.
If one of the parties do not act on a breach by the other party of any of the obligations referred to in these general conditions, it cannot be interpreted for the future as a waiver of the obligation in question.
In the event of difficulty of interpretation of any title appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
These general conditions are subject to the application of French law, to the exclusion of the provisions of the Vienna Convention. This is the case for the rules of substance as well as for the rules of form. In the event of a dispute or complaint, the buyer will first contact the seller to obtain an amicable solution. The French courts will have sole jurisdiction.
